Privacy Policy

1. Introduction

Welcome to Thehydrojugna. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our water bottles, or interact with our services.

2. Information We Collect

2.1 Information You Provide

  • When you create an account on Thehydrojugna, we may collect your name, email address, password, and shipping address. This information is necessary for us to process your orders, manage your account, and communicate with you about your purchases.
  • If you make a purchase, we will collect payment information, such as your credit card details or other payment method information. This data is securely processed by our trusted payment partners, and we do not store your full payment details on our servers.
  • When you contact our customer support, we may collect any information you provide in your messages, including your name, email, and details about your inquiry or issue.

2.2 Information Automatically Collected

  • We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This includes information such as your IP address, browser type, referring/exit pages, and the dates and times of your visits. These technologies help us analyze website traffic, improve the user experience, and personalize your shopping experience.
  • Our servers automatically log information about your visit, such as the pages you view, the products you click on, and any error messages you encounter. This data is used for internal analytics and to improve the performance and functionality of our website.

3. How We Use Your Information

  • We use the information we collect to process and fulfill your orders. This includes verifying your payment, shipping your water bottles, and providing you with order updates.
  • To improve our website and services, we analyze the data we collect to understand customer preferences, identify areas for improvement, and develop new features and products.
  • We may use your contact information to send you promotional emails about new water bottle products, special offers, and exclusive discounts. You can opt – out of these promotional emails at any time by following the unsubscribe instructions provided in the emails.
  • We use your information to respond to your customer support inquiries and resolve any issues you may have with your purchases or our services.

4. Information Sharing and Disclosure

  • We may share your information with third – party service providers who assist us in operating our website, processing payments, shipping products, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we engage them.
  • In some cases, we may be required to disclose your information by law, such as in response to a subpoena, court order, or government request. We will only disclose the minimum amount of information necessary to comply with the legal requirement.
  • We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

  • We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, disclosure, and misuse. This includes using secure socket layer (SSL) encryption to protect your data during transmission, and storing your data on secure servers with restricted access.
  • We regularly review and update our security measures to keep up with the latest technologies and best practices in data security. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.

6. Your Rights

  • You have the right to access, correct, or delete your personal information that we hold. If you would like to exercise any of these rights, please contact our customer support team, and we will assist you in a timely manner.
  • You can also control the cookies and tracking technologies used on our website through your browser settings. However, please note that disabling cookies may affect the functionality and user experience of our website.

7. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. We will notify you of any significant changes by posting a notice on our website or sending you an email. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your privacy.

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at support@thehydrojugna.com.

By using Thehydrojugna, you consent to the terms of this Privacy Policy.